No stress, it happens sometimes, especially in cooler weather or if the balm’s been pushed down accidentally with fingers rather than tapping it on a hard surface.
Here are a few easy fixes:
👉 Roll it gently on a hard surface to help loosen the balm inside.
👉 Tap it firmly (cap side down) on a bench, then try pushing up again.
👉 Warm it up slightly by popping it in the microwave for no more than 10 seconds—this softens the outer edges just enough to get things moving.
Still stuck? Get in touch, we’re always here to help keep things smooth (and fresh) 💚