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FAQs

Search below for answers to your questions. Can't find what you're looking for? Email Trace at info@naturalapproach.net.au for more help.

NATURAL DEODORANTS

I have just started using natural deodorant and still notice a bit of odour, why?

Some people experience a 'transitioning period' when making the switch to natural deodorant. This has also been called the 'detox process'.

It's a short 2-4 week period where your body gets rid of the toxins it once held. Especially if you were using products such as antiperspirants which are designed to block your sweat glands. When you stop using them, you may sweat more and notice more body odour than usual. 

However, as everyone's body chemistry is so different, you may or may not even notice body odour. If you do, here's a few tips to help speed up your body’s natural detoxification process:

  • Take your natural deodorant with you and reapply if needed.
  • Use a loofah or body brush in the shower and gently exfoliate your armpits.
  • Avoid wearing synthetic clothing as studies suggest it breeds odour causing bacteria!
  • Apply a natural clay mask to your armpits at least once per week for a couple of weeks. We LOVE the Raw Bentonite Clay Mask from The Bentonite Co, which is 100% Australian Bentonite Clay sourced from a deposit near Lake Mungo, NSW. And, if you have any left over you can use it as a face-mask!

I have sensitive skin, which deodorant should I use?

Some people may find bicarbonate soda (baking soda, bicarb) a little irritating. While we have added soothing ingredients such as shea butter and beeswax, sometimes it can still be unsuitable for sensitive skin. As a result, we have introduced a 'Sensitive Body' range which is very gentle and still works a treat! The bicarb has been replaced with magnesium hydroxide which is a wonderful, gentle, naturally derived deodoriser.

On the other hand, some people prefer to avoid essential oils for various reasons. We have an Unscented option available which includes bicarb soda.

If you're unsure what will suit your body, it's a great idea to do a small patch test prior to use. As with any skin care products, if you do experience any irritation, please discontinue use and feel free to get in touch.

Do you test on animals?

Our products never have and never will be tested on furry animals....just smelly humans!

I have hairy armpits can I use it?

Yes of course! It rubs on clear and easily into hairy armpits.

Will it leave yellow stains on my clothes?

We haven't had any issues with it leaving yellow stains on clothes. However, as it is an oil based product, if you apply too much the excess may transfer onto your clothes and leave a darker patch which will generally wash off in hot water.

Therefore LESS IS BEST when applying Natural Approach deodorant. You only need to massage a tiny pea size amount into each armpit. Make sure it absorbs into the skin before popping your clothes on.

​Um, there's lumps in my deodorant, is this normal?

Yes, completely normal!

Shea butter contains high amounts of fatty acids each with its own melting point. When these fatty acids cool they also solidify at different rates. If the deodorant is cooled slowly (i.e. room temperature), the fatty acids can stay separate causing a lumpy texture also referred to as crystallisation.

To avoid crystallisation when making the deodorant, we quickly cool it to maintain the ‘marriage’ between solid and liquid components.  However, if down the track the deodorant reaches temperatures over 30 degrees Celsius, it can soften and cool slowly causing crystallisation (lumps). These lumps will not affect the effectiveness of your product as they will easily melt in your fingertips ready for application!

​Can I use the deodorant as a general moisturiser?

Yes of course.

You can pretty much use it anywhere as a moisturiser, although we don't  recommend putting it on your face if you have acne prone skin. If any irritation occurs, please discontinue use.

​​Can I put it on my smelly feet?

Most definitely! Many people use 'Cool Change' because of it's slight cooling effect.

Just remember LESS IS BEST. The odour eating ingredients will have your feet smelling fab in no time.

​Will my deodorant liquefy in hot weather?

No it won't liquefy, it just softens. 

Being an all natural product, you'll notice our deodorant is softer in warmer climates and firmer in cooler climates. In summer try and store it below 30 degrees C. You can pop it in the fridge to firm it up if desired.

During winter if it's too firm you can use a small wooden spatula to scoop out the deodorant. It will melt easily between your fingertips for application. 

​​I've heard it can help eczema, is that true?

We've had lots of feedback from people who have used the 'Original' deodorant as a barrier cream to assist in relieving their eczema which is very interesting! After doing a bit of research we found that shea butter and lavender have been widely used and known to provide relief. However, please note, our deodorants are not therapeutic goods or medicines that can heal these types of issues. 

Can kids use this deodorant?

We test our products on adults, not children. However, we have many pre-teens and teenagers use it with great feedback. My daughter is 9 and loves it!

Does my deodorant have an expiry date?

Natural Approach deodorant balms are anhydrous (oil-based) and don't contain water. For this reason they are not prone to microbial contamination, which is the reason why we don't add any preservatives.
 
However, we do add an antioxidant (natural Vitamin E) to extend their shelf life. The antioxidant slows down the oxidation process, as oxidation can cause the essential oils to go rancid.
 

Therefore, for best results, we recommend you use your Natural Approach deodorant balm within 12 months of opening your tin. 😊

​What are your tins made of?

Our deodorants are hand-poured into reusable and recyclable food grade/cosmetic grade aluminium plate screw top tins.  We are keen to avoid adding more plastic to the world!

Do you offer wholesale prices for deodorants?​

Yes, if your store fits our criteria.
Feel free to get in touch to discuss. Email Trace: info@naturalapproach.net.au

ECO MAX FACIAL BRUSH

How often should I use it? 

Gently dry brush your face using a gentle sweeping motion for a few minutes twice a week. 

How often should I wash it? 

It should be cleaned after every use or after every two uses. So, if you’re using it the recommended two times per week, wash it weekly. 

How do I wash it? 

Wash with a natural antiseptic like tea tree or turmeric and hang it in the sun to dry completely before use. Don’t leave damp or in water for prolonged periods. 

Where is the best place to store it? 

Although you can leave it to dry in the sun, take it out of direct sunlight not to damage or weaken the brush handle. The natural jute fibres will absorb moisture in a wet environment like a bathroom so it’s best to store your brush in another room. 

Do I use it before or after washing my face? 

If you’re wearing make-up, wash your face and use your Dry Facial Brush after your toner and before any moisturiser or serums. However, if you don’t have a full face of makeup on, feel free to use it before washing your face. 

Can this replace my exfoliating face scrubs? 

Dry brushing is a form of exfoliation for your skin as it helps to remove dead skin cells from the surface. So if you’re wanting to avoid scrubs with ingredients that dry out your skin or contain tiny plastic microbeads, this is an excellent alternative. 

Can I dampen it first for a lighter exfoliation? 

The Dry Facial Brush works best when neither the brush nor your skin is damp. That way you ensure that the dry bristles are actively exfoliating your face, stimulating the natural oils in your skin as well as your lymphatic system, and also allowing for enough gentle pressure to promote stress relief. 

When should I replace it? 

If you’re looking after your facial brush correctly and are washing it after every use/weekly, then it should last a bit more than a year. The Eco Max Facial Dry Brushes are made with 100% natural plant fibres which means that they can be placed in the compost to biodegrade naturally. 

THE TURTLE TRIBE TOOTHBRUSH

Why bamboo toothbrushes?

Bamboo toothbrushes are an eco-friendly alternative compared to your standard plastic toothbrush. The handle of the bamboo toothbrush is made out of real bamboo, which makes them 100% compostable. Great for the environment and your teeth! 

How do I properly store bamboo toothbrushes? 

We recommend storing your bamboo toothbrush in a safe dry place, as bamboo will keep best out of water. An open-air toothbrush holder is advised rather than a holder that may collect water over time.

When should I change to a new toothbrush? 

Dentists recommended you should change your toothbrush every 3 months, or when the bristles start to fray. 

Are the bamboo toothbrushes child friendly? 

Yes! Bamboo toothbrushes are totally safe for your little ones to clean those pearly whites! 

What are the bristles made from and what type are they?

The bamboo toothbrushes only come in SOFT nylon bristles, making it perfect for both you and your little ones teeth.

How do I responsibly dispose the bamboo toothbrushes?

When it’s time to dispose of your bamboo toothbrush, we recommend removing the nylon bristles from the bamboo handle first. The nylon bristles are not compostable, although they may be recycled (check with your local council). After you remove the bristles you can then compost the bamboo handle. 

What colours do they come in? 

The bamboo toothbrushes from The Turtle Tribe have colour coded tips including: white, pink, green and blue, making it easier for you and the family to know whose is whose!